I KEEP GETTING A “POSSIBLE BUG (OR CORRUPT DATA, OR …)“ ERROR MESSAGE WHEN OPENING AN EXPERIMENT. HOW DO I FIX IT?

Screen Shot 2016-02-26 at 11.11.18 am

If you encounter the above dialogue after opening an experiment, please complete the following troubleshooting steps:

1. Click ‘Quit Macro’. A second pop-up window will appear that look like this:
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2. Click ‘OK’. This will allow you to continue opening the experiment, but with some errors.

3. To correct those errors and restore your experiment, go to the Iolite Menu and select ‘Reset Experiment’. Once the restore is complete you should be able to access your data and continue using Iolite successfully.

Troubleshooting tip: This issue occurs when the information displayed on the report windows found on the Import and DRS tabs are not saved correctly. It can be avoided by selecting any tab other than the Import or DRS tab before saving your experiment.