Please do a quick search of the forum before asking any questions: it may have already been answered, and it will save you some time.
Please always include what version of iolite and Igor Pro you are using and what platform you are running it on (Mac or PC, Windows 7 or 8, etc?)
Please include any/all error messages you may have seen. Usually an error message is also printed to the Command Window in Igor. You can view the History Window by pressing Cmd + J (Cntl+J on PC).
Please include anything remedies you have already tried. It will save you time if you don’t have to wait until we suggestion something you’ve already tried.
Please be patient! 🙂
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